Privacy notice
Last updated: November 11, 2026
This notice covers the Get started page and the information we handle when your agency subscribes to 123 Submit.
123 Submit builds websites and AI intake assistants for independent insurance agencies. 123 Submit works with Really (real-y.io), which builds and runs our websites and assistants.
On this page
- Booking a demo: booking runs on Calendly, which receives the details you enter (such as your name and email) to schedule the call and send the invitation.
- Checking out: payment is handled by our payment provider, which receives your payment details. We use your name, email and payment status to set up and bill your subscription.
- The live samples: the sample sites and their chat run in your browser. What you type in a sample's chat is not sent to us or stored by us.
- Analytics: Google Analytics 4 records the pages you view. It carries fixed labels only, never your name, email or phone number. Google signals and ad personalization are off, and the data is kept for 14 months.
- Technical data: the services that serve this page, its fonts and scripts (Google Firebase Hosting, Google Fonts and cdnjs) receive your IP address and browser details as part of any normal web request.
When you subscribe
- What you give us to build your site: access to your domain and current host, your content, the lines you write, your carriers, and the questions and rules for your assistant. We use it only to build and run your site and assistant.
- Your visitors' requests: the requests your assistant collects are emailed to your team with the full conversation. We handle them on your behalf, and you decide what your assistant asks. Your own privacy notice tells your visitors how your agency uses their information.
- Emails and calls with us: we keep them so we can support you.
We don't sell personal information, and we don't use it for advertising.
Who helps us
- Really builds and runs your site and assistant.
- Calendly handles bookings; our payment provider handles payments.
- Google provides hosting (Firebase), analytics, fonts and email.
Each of them handles information under their own terms and privacy policies.
How long we keep it
We keep your account information while you're subscribed and as long as we need it afterward for billing and records. If you leave, we hand over your site's files, and you can ask us to delete the rest. Analytics data is kept for 14 months.
Your choices and contact
To see, correct or delete the information we hold about you, or with any question, write to hello@123submit.ai. If we change this notice, we'll update the date at the top.