Privacy notice
Last updated: November 11, 2026
This notice explains what 123 Submit collects when you use 123submit.ai, why, who helps us run the site, and what you can ask us to do with your information.
123 Submit builds websites and AI intake assistants for independent insurance agencies. 123 Submit works with Really (real-y.io), which builds and runs our websites and assistants.
What we collect
- When you ask for a free redesign: your website address and email, which form you used, the page and the time. We save the request and email it to our team, so we can follow up even if you don't book a time. If it can't be sent right away, your browser keeps it on your device and sends it on your next visit.
- When you book a demo: booking runs on Calendly, which receives your website address and email and anything you enter when you pick a time (such as your name) to schedule the call and send the invitation.
- When you use the chat on this site: the chat runs in your browser and answers from this site's content. Your messages are not sent to us or stored by us. If you ask for a free redesign in the chat, the website and email you give are sent to us as a free-redesign request (see above) and passed to the booking form.
- In your browser: the site remembers the type of agency you picked and your website address on your own device (local storage), so the page can show you relevant examples next time. You can clear this in your browser settings.
- Analytics: Google Analytics 4 records the pages you view and two actions, a completed free-redesign request and a booked demo. These records carry fixed labels only, never your name, email, phone number or chat messages. Google signals and ad personalization are off, email addresses and certain URL parameters are redacted, and the data is kept for 14 months.
- Technical data: the services that serve this site's pages, fonts and scripts (Google Firebase Hosting, Google Fonts, cdnjs and jsDelivr) receive your IP address and browser details as part of any normal web request.
- Email: if you write to us, we keep the conversation so we can answer you.
How we use it
- To answer you, schedule your demo and hold the call.
- To prepare your free redesign, which we build from your agency's public website.
- To understand which pages and actions work, in aggregate.
We don't sell your personal information, and we don't use it for advertising.
Who helps us run the site
- Really builds and runs the site and the assistants, and keeps free-redesign requests in its database (hosted by MongoDB Atlas).
- Calendly handles demo bookings.
- Google provides hosting (Firebase), analytics, fonts and email.
Each of them handles your information under their own terms and privacy policies.
How long we keep it
Free-redesign requests, booking details and emails are kept as long as we need them to follow up with you. Analytics data is kept for 14 months. You can ask us to delete your information at any time.
Your choices
- Ask to see, correct or delete the information we hold about you: write to hello@123submit.ai.
- Block analytics with your browser's privacy settings or Google's opt-out browser add-on.
Websites we build for agencies
When we build a website and assistant for an insurance agency, the agency decides what its assistant asks its own visitors and is responsible for that information under its own privacy notice. We handle it on the agency's behalf, to deliver each request to the agency's team.
Children
This site is for insurance agencies and is not directed to children under 13.
Changes and contact
If we change this notice, we'll update the date at the top. Questions: hello@123submit.ai.