AI assistant for insurance agenciesYour front desk, even after hours

A branded assistant with your agency's name on it. It answers, starts the quote and captures the lead, and sends every request straight to your email. It answers now, and at 2am.

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H
Hometown InsuranceThe agency's assistant · Online
New quoteCertificateBillingClaimEspañol

I need a car insurance quote. We're in Fontana.

Happy to help. How many drivers are on the policy?

123+

What it does

The questions your front desk hears all day, answered in plain language, and every request handed to your team.

1

Answers in seconds

The questions your front desk hears all day, in plain language.

2

Quotes, certificates, claims

The request is taken in the chat and sent to your team, instead of waiting on hold.

3

Captures the lead first

A 10pm chat is still a callable lead at 9am.

4

Sticks to your facts

It answers based only on your agency's own knowledge, and the rules you approve.

How a request reaches your team

The assistant collects the details and hands them over. The insurance work stays with your people.

01A visitor asks

H
Hometown InsuranceThe agency's assistant · Online

I need a car insurance quote. We're in Fontana.

Happy to help. How many drivers are on the policy?

It answers from your own site and asks the questions your agency would ask.

02It collects the full quote

Example

Quote request · Auto

ZIP
92335, Fontana CA
Drivers
2
Vehicles
2021 Camry, 2018 CR-V
Current policy
Renews Dec 1
Coverage
Full coverage
Name
Maria R.
Phone
(909) 555-0142
Best time
Afternoon

Configurable: you choose what it asks for each line. It takes the full quote details and hands them to your team, organized.

03Your team follows up

Example

To
your team
Subject
New quote request: Auto, Fontana CA

Maria R. · (909) 555-0142 · 2 drivers, 2 vehicles · full coverage

Full conversation below ↓

The request lands in your email with the whole conversation, and a person on your team takes it from there.

What it does, and what your team does

The assistant

Collects and hands over.

  • Answers from your own site and the rules you approve
  • Takes the full quote: drivers, vehicles, current policy, coverage and contact details, organized for your team
  • Asks the questions you choose. Each line's intake is configurable
  • Takes certificate requests, billing questions and claim details
  • When a question goes beyond what it knows, takes the visitor's details instead of guessing
  • Emails every request to your team, with the full conversation

Your team

Does the insurance work, as today.

  • Rates and quotes
  • Issues certificates
  • Checks balances and payments
  • Reports claims to the carrier
  • Calls the client back

The assistant isn't connected to your agency management system or to your carriers. It collects; your people act.

Will the AI assistant say something it shouldn't?

Not by design. It answers only from your own content and completes the tasks you allow - quote requests, certificates, billing questions, claims intake. When a question goes beyond what's on your site, it takes the visitor's details instead of guessing, and the request reaches your email with the full conversation, so your team can follow up.

Can the assistant give a wrong answer?

It's set up to answer only from your site's content and the rules you approve, and to take the visitor's details when a question goes beyond them. No AI is perfect, so every conversation reaches your email and you can see exactly what was said.

Does it quote rates or connect to our agency management system?

No. It doesn't rate or quote, issue certificates, check balances or report claims to a carrier, and it isn't connected to your agency management system. It takes the details and your team does that part.

Can it talk to visitors in Spanish?

Yes. The demo assistant on our homepage continues in Spanish when a visitor asks, and the request still reaches your team by email with the full conversation.

Where does the chat data live?

Transcripts live in your account, exportable at any time, and we don't train shared models on them. The assistant's scope - what it may and may not answer - is written down and approved by you before launch.

Do you answer our phone calls?

Not yet. Phone answering is coming soon; it isn't part of the plan today.

Your agency is next

Leave your website and your email. We'll rebuild your whole site, assistant included, and email you the link.

  • A real, working website, not a mockup
  • Your AI assistant already on it
  • Free, and yours to decide on